What if someone gets my phone? How do I protect my information?

Please email customer care at support@pixieapp.co to report your phone as lost or stolen so we can reset your password. The balance of a lost or stolen phone will be replaced from the date and time it is reported as missing to us.

Treat your xplore account much like you would your other credit and debit cards - if you notice any suspicious activity on your account please notify xplore customer care through support@pixieapp.co.